Commitment to Privacy

At Evention LLC (“Evention,” “we,” “us,” or “our”), we are dedicated to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, retain, disclose, and safeguard personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection regulations. We are committed to transparency, accountability, and ensuring your rights and freedoms are upheld.

Scope of Policy

This Privacy Policy applies to all users, customers, and stakeholders who interact with Evention’s products, services, platforms, and websites. It covers all personal data processed by Evention LLC, whether collected directly from individuals or provided by third parties.

Personal Data Collection: Types, Methods, Purposes

We collect personal data that you provide directly to us, such as contact information (name, email, address, phone number), account credentials, payment details, and correspondence. We may also collect data automatically via cookies, analytics tools, or third-party integrations, including device identifiers, usage statistics, and IP addresses. Personal data is collected for specified, explicit, and legitimate purposes, including service delivery, customer support, product improvement, communication, and regulatory compliance.  

Purpose Limitation: Explicit, Legitimate Use Only 

Evention LLC collects personal data solely for specified, explicit, and legitimate purposes. Under no circumstances is personal data repurposed for unrelated objectives such as profiling, personal marketing, or model training unless explicitly consented to by the data subject. 

Lawful Basis Documentation: Contractual, Legitimate Interest, Consent, Legal Obligation, Vital Interest 

Before any data collection occurs, Evention LLC documents the purpose and lawful basis for processing. This includes contractual necessity, legitimate interest (provided it does not override user rights), consent (freely given and revocable), legal obligation, or vital interest protection. These bases are reviewed and recorded in accordance with GDPR Article 6. 

User Rights and Consent: Access, Rectification, Erasure, Restriction, Portability, Objection, Consent Management 

Evention LLC upholds all user rights under GDPR and relevant privacy laws, including the right to access, rectify, and erase personal data, restrict processing, data portability, and object to processing including automated decision-making and profiling. Consent is obtained in a clear, informed, and affirmative manner. Users may withdraw consent at any time without affecting the lawfulness of prior processing. We maintain records of consent and provide mechanisms for managing preferences. 

AI System Security and Resilience: Secure Design, Error Handling, Protection Mechanisms 

Evention LLC establishes mechanisms to ensure secure, resilient design, testing, implementation, and maintenance of AI systems. These systems are engineered to withstand errors, faults, inconsistencies, and malicious actions that could compromise system security. 

• AI systems are designed to handle unexpected events
• Maintain functionality during changes
• Degrade gracefully when necessary 

To safeguard confidentiality, integrity, and availability, Evention LLC implements protection mechanisms and logging of unauthorized access and misuse by customers or external entities. 

Data Retention Policy: Retention Schedules, Secure Deletion, Anonymization 

Evention LLC retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and operational requirements. When personal data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access or use. Retention schedules are reviewed periodically to ensure compliance with applicable laws and internal policies. 

How Personal Data Is Used: Service Delivery, Support, Communication, Product Improvement 

We use personal data to deliver and maintain our services, provide customer support, communicate important updates, improve our products, and comply with legal obligations. Your data may also be used for account management, technical support, security monitoring, and to enhance user experience. 

Third-Party Analytics and Disclosure: Use of Analytics, Disclosure Circumstances 

Evention may utilize third-party analytics services to understand usage patterns and improve our offerings. Personal data may be disclosed to third parties only when necessary for service delivery, legal compliance, or with your explicit consent. We require third-party partners to adhere to strict data protection standards. 

International Data Transfers: Locations, Safeguards 

Personal data may be transferred to, and processed in, countries outside your jurisdiction, including the United States and other locations where Evention or its service providers operate. We implement appropriate safeguards, such as standard contractual clauses and data protection agreements, to ensure your data remains protected regardless of location. 

Cookies: Usage, Management, Third-Party Sites 

Our websites use cookies and similar technologies to enhance functionality, analyze trends, and personalize content. You can manage cookie preferences through your browser settings. Some third-party sites or services linked from our platforms may use their own cookies and tracking technologies; we are not responsible for their privacy practices. 

Third-Party Disclosure and Links: External Sites, User Responsibility 

Our services may contain links to external websites or third-party services. Evention is not responsible for the privacy practices or content of these external sites. We encourage users to review third-party privacy policies before engaging in their services. You can opt-out at https://mouseflow.com/opt-out/. 

Security: Measures, Limitations 

We employ industry-standard security measures to protect your personal data, including encryption, access controls, secure development practices, and regular security assessments. While we strive to safeguard information, no system is completely immune to risks. Users are encouraged to take appropriate precautions and notify us of any suspected security incidents. 

Controlling Your Personal Data: Updates, Restrictions 

You have the right to review, update, or correct your personal information at any time. Requests to restrict processing, delete data, or exercise other data rights can be  submitted through our designated channels. We respond to such requests in accordance with applicable laws. 

Sensitive Personal Data: Collection Policy 

Evention does not intentionally collect sensitive personal data (such as information about health, race, religion, or political beliefs) unless required for specific services and with explicit consent. If such data is collected, it is handled with heightened security and confidentiality measures. 

Children: Policy for Minors 

Our services are not directed to children under the age of 16. We do not knowingly collect or process personal data from minors without verified parental consent. If we become aware that a minor’s data has been collected inadvertently, we will take steps to delete it promptly. 

Customer-Uploaded Data: Controller/Processor Roles 

When customers upload data to our platforms, Evention acts as a data processor on their behalf, following their instructions and data protection agreements. Customers are responsible for ensuring their data collection and sharing practices comply with applicable laws. 

California Privacy Rights: CCPA Compliance 

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, opt out of sale, and receive equal service regardless of exercising rights. Evention honors all valid CCPA requests and provides clear mechanisms for submission. 

GDPR Data Protection Rights: EEA Residents 

Residents of the European Economic Area (EEA) are entitled to all GDPR data protection rights, including access, rectification, erasure, restriction, data portability, and objection. Evention facilitates the exercise of these rights and maintains transparent records of processing activities. 

Updates to Privacy Policy: Notification, Review 

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. We will notify users of significant changes through our website or direct communications. We encourage periodic review of this policy to stay informed about our privacy practices. 

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us at privacy@eventionllc.com. 

Privacy Policy - GDPR and AI Security Update 

Purpose Limitation 

Evention LLC collects personal data solely for specified, explicit, and legitimate purposes. Under no circumstances is personal data repurposed for unrelated objectives such as profiling, personal marketing, or model training unless explicitly consented to by the data subject. 

Lawful Basis Documentation 

Before any data collection occurs, Evention LLC documents the purpose and lawful basis for processing. This includes contractual necessity, legitimate interest (provided it does not override user rights), consent (freely given and revocable), legal obligation, or vital interest protection. These bases are reviewed and recorded in accordance with GDPR Article 6. 

User Rights and Consent 

Evention LLC upholds all user rights under GDPR, including the right to access, rectify, and erase personal data, restrict processing, data portability, and object to processing including automated decision-making and profiling. Consent is obtained in a clear, informed, and affirmative manner. Users may withdraw consent at any time without affecting the lawfulness of prior processing. We maintain records of consent and provide mechanisms for managing preferences. 

AI System Security and Resilience 

Evention LLC establishes mechanisms to ensure secure, resilient design, testing, implementation, and maintenance of AI systems. These systems are engineered to withstand errors, faults, inconsistencies, and malicious actions that could compromise system security. 
 
AI systems are designed to: 

• Handle unexpected events
• Maintain functionality during changes
• Degrade gracefully when necessary 

To safeguard confidentiality, integrity, and availability, Evention LLC implements: 

• Protection mechanisms
• Logging of unauthorized access and misuse by customers or external entities 

Data Retention Policy 

Evention LLC retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and operational requirements. When personal data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access or use. Retention schedules are reviewed periodically to ensure compliance with applicable laws and internal policies.